Data Protection

Privacy Policy eos77 — Member Personal Data Protection

Your privacy is not just a legal obligation for eos77 — it is a responsibility we take seriously every day. This document clearly explains how we collect, use, and protect your personal information.

Updated: 1 January 2026  |  Version 2.5
SSL Encryption
256-bit per transaction
Data Not Sold
No advertiser data sharing
Restricted Access
Authorized personnel only
14-Day Notice
Before any changes

Important Note: This Privacy Policy describes eos77's data protection practices. By using the eos77 platform, you agree to the collection and use of information as described in this document. Please read it carefully before registering.
1

Introduction & Privacy Policy Scope

Eos77 ("we", "Platform", or "eos77") is committed to protecting the privacy of every individual who uses our services at eos77.fun. This Privacy Policy explains how we collect, store, use, and protect your personal information when you use our online gaming platform.

This document applies to all users of the eos77 platform, including website visitors, prospective members, and active registered members. It covers all interaction channels — the eos77.fun website, the eos77 mobile app for iOS and Android, and any communications with our support team.

Eos77 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. Any updates to this policy will be communicated to registered members at least 14 days before the changes take effect.

eos77 has never and will never sell your personal data to any third party for marketing or advertising purposes. Your data belongs to you — we only use it for the purposes explicitly stated in this policy.
2

Types of Personal Data We Collect

Eos77 collects two main categories of information: data you provide directly, and data collected automatically while you use the platform.

Data you provide directly:

Data Type Example Mandatory / Optional
Identity Information Full name, date of birth, MyKad / passport number Mandatory (KYC)
Contact Information Email address, phone number, home address Mandatory
Financial Information Bank account number, e-wallet information Mandatory (transaction)
Verification Documents MyKad photo, utility bill, bank statement Mandatory (KYC)
Account Information Username, password (encrypted), notification preferences Mandatory
Communications Support chat records, emails, feedback Optional

Data collected automatically:

  • Device data: Device type, operating system, screen resolution, unique device identifier
  • Network data: IP address, estimated location, internet service provider name
  • Usage data: Games played, session duration, betting patterns, pages visited
  • Cookie data: Session cookies, preference cookies, analytics cookies (see Section 6)
3

Personal Data Usage Purpose

Eos77 only uses your personal data for lawful and transparent purposes. Every use of data is grounded in a solid legal basis — whether that is your consent, contractual necessity, a legal obligation, or the legitimate interests of eos77.

  • Account management: Creating and maintaining your account, processing logins, and ensuring account security.
  • Transaction processing: Processing deposits and withdrawals securely, and verifying identity for large transactions.
  • KYC & AML compliance: Meeting Know Your Customer and anti-money laundering requirements as mandated by law.
  • Customer support: Resolving inquiries, complaints, and technical support requests efficiently.
  • Service improvement: Analyzing usage patterns to improve the platform experience, enhance the interface, and introduce new features.
  • Platform security: Detecting and preventing fraud, account abuse, and suspicious activity.
  • Marketing communications: Sending promotional information and bonuses — only if you have given explicit consent. You may unsubscribe at any time.
  • Responsible gaming: Monitoring gaming patterns to identify players who may need responsible gaming support.
We do not use your data to: fully automated decision-making without human oversight, discriminatory profiling, or sharing data for third-party advertising purposes.
4

Data Sharing with Third Parties

Eos77 does not sell, rent, or disclose your personal data to third parties for their own commercial purposes. However, there are limited situations where data sharing is necessary to deliver eos77 services to you:

  • Payment providers: Required transaction information is shared with payment processors such as FPX, DuitNow, and e-wallet providers to process your deposits and withdrawals.
  • Game providers: Basic account information is shared with third-party game providers that supply gaming content on the eos77 platform, only to the extent necessary for game functionality.
  • Technical service providers: Cloud infrastructure, analytics, and cybersecurity providers that help eos77 run its operations — all bound by strict data protection agreements.
  • Regulatory authority: eos77 will disclose data when required by Malaysian law or a valid court order.
  • Fraud investigation: Data may be shared with fraud prevention agencies to protect other users and the integrity of the platform.
Business Transfer: Should eos77 undergo any merger, acquisition, or asset sale, user data may be transferred as part of that transaction. You will be notified in advance via email and an in-platform notice at least 30 days before the transfer takes place.
5

Security & Data Protection

Eos77 implements multiple layers of technical and organisational security to protect your personal data from unauthorised access, loss, modification, or accidental disclosure.

  • Encryption of data in transit: All communication between your browser and eos77 servers is protected with TLS 1.3 / 256-bit SSL encryption.
  • Encryption of data at rest: Sensitive data such as financial information and KYC documents are stored in encrypted form within a secure database.
  • Access control: Only authorized personnel with a legitimate job requirement may access user data. All access is logged and audited on a regular basis.
  • Two-factor authentication (2FA): eos77 internal systems use 2FA for all staff access to systems containing user data.
  • Regular security testing: eos77 conducts regular penetration testing and security audits to identify and patch any vulnerabilities.
  • Incident response plan: eos77 has a comprehensive security incident response procedure in place. In the event of a data breach, you will be notified within 72 hours of eos77 becoming aware of the incident.
Your password: eos77 never stores your password in plain text. All passwords are processed using a one-way, irreversible hashing algorithm. eos77 staff cannot view your password — only you know it.
6

Cookies, Pixels & Tracking Technologies

Eos77 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit the eos77 website.

  • Essential cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled without affecting platform functionality.
  • Performance & analytics cookies: Helping eos77 understand how users interact with the platform — most visited pages, time spent, and errors encountered. This data is aggregated and does not identify individuals.
  • Functional cookies: Remembering your preferences such as language, time zone, and display settings to deliver a more personalized experience.
  • Marketing cookies: Used only with your consent to display relevant promotional content on the eos77 platform. These cookies are not used for advertising on third-party websites.

You can manage your cookie settings through your eos77 account settings or your browser settings at any time. Disabling certain cookies may affect some platform functionality.

7

Data Retention Period

Eos77 retains your personal data only for as long as necessary to fulfil the original purpose of collection, or as required by applicable law. Retention periods vary by data type:

  • Active account data: Retained for the duration your account remains active and for a reasonable period following account closure.
  • Financial & transaction records: Stored for a minimum of 7 years after transactions, in line with Malaysia's accounting and tax legal requirements.
  • KYC documents: Stored for a minimum of 5 years after account closure, in accordance with anti-money laundering compliance requirements.
  • Support communication logs: Stored for 2 years for quality control and dispute resolution purposes.
  • Analytics & usage data: Non-personally identifiable data is retained for long-term performance analysis.

Once the retention period ends, your data will be securely deleted or fully anonymised so it can no longer be associated with you.

8

Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by eos77:

  • Right of access: You have the right to request a copy of the personal data that eos77 holds about you.
  • Right to rectification: You may request eos77 to correct any data that is inaccurate or incomplete.
  • Right to erasure: In certain circumstances, you may request eos77 to delete your personal data, subject to legal data retention obligations.
  • Right to restrict processing: You may request eos77 to restrict how your data is processed in certain circumstances.
  • Right to withdraw consent: For consent-based processing (such as marketing emails), you may withdraw your consent at any time without affecting the validity of processing carried out before the withdrawal.
  • Right to complain: You have the right to file a complaint with the Malaysian Personal Data Protection Department if you believe your privacy rights have been violated.

To exercise any of the above rights, contact the eos77 privacy team by email at [email protected]. We will respond within 30 calendar days from the date your request is received.

9

Cross-Border Data Transfer

In the course of its operations, eos77 may transfer your personal data to servers or service providers located outside Malaysia. All such transfers are carried out with appropriate safeguards:

  • Eos77 only engages service providers in countries with data protection standards equivalent to or higher than those of Malaysia.
  • All third-party service providers that receive eos77 user data are required to sign data processing agreements that comply with PDPA standards.
  • Data transferred across borders is subject to the same encryption as data stored in Malaysia.
The core infrastructure of eos77 runs on globally certified cloud providers that comply with ISO 27001 and SOC 2 Type II standards. Primary server locations are selected based on speed, reliability, and high data protection compliance levels.
10

Contact Our Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by eos77, please contact us through the following channels:

Privacy rights requests will be processed within 30 calendar days. For complex cases, eos77 will notify you if additional time is required and provide an estimated resolution date.

This Privacy Policy is governed by Malaysian law. Any data privacy disputes that cannot be resolved through negotiation will be referred to the Malaysian Personal Data Protection Department or through the established arbitration procedures.

Rights Privacy You at eos77

Full control is in your hands — not ours

Data Access Right

Request a complete copy of all personal data that eos77 holds about you at any time.

Right to Rectification

Easily update or correct any inaccurate information in your account.

Right to Erasure

Request deletion of your personal data when it is no longer needed, subject to legal obligations.

Withdraw Consent

Unsubscribe from marketing emails or withdraw your consent to data processing at any time, with no penalty.

Processing Limits

Request that eos77 restrict the use of your data to specific purposes only, under eligible circumstances.

Official Complaint Right

File a complaint with the Malaysian Personal Data Protection Department if you are not satisfied with eos77's response.


Why eos77 Trusted to Protect Your Data

Not just promises — these are eos77's real security practices, every day

Advanced-Level Encryption

All data in transit is protected with TLS 1.3 and 256-bit SSL encryption. Sensitive data at rest is also encrypted using AES-256 standards — the same standard used by major financial institutions.

Secure & Responsible KYC

Your KYC documents are stored in an encrypted environment isolated from the main systems. Only authorised compliance staff may access them, and every access is recorded in an audit log.

Full Notification Control

You can fully manage your communication preferences within your eos77 account settings. Choose the types of notifications you wish to receive — promotional emails, account updates, or both — and update them at any time.

Regular Security Audits

Eos77 conducts regular penetration testing and independent security audits. Any vulnerabilities discovered are patched promptly, and summary reports are available to members upon request.

Malaysia PDPA Compliance

The eos77 Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010, ensuring that your rights as a Malaysian user are respected and protected.

Transparent Policy Updates

When this Privacy Policy needs to be updated, eos77 will provide 14 days' advance notice with a clear summary of changes — not legal text that requires an expert to understand.


Trusted Platform

Your Data Secure With eos77

Now you know how eos77 safeguards your privacy. Register an account today and enjoy a safe, fair, and transparent online gaming experience — with the peace of mind that your data is always protected.

Data not sold
256-bit SSL Encryption
PDPA compliance

Bahasa Melayu